115 E. Main Street
PO Box 46
Dayton, Washington 99328
Toll Free 800-642-1231
Local 509-382-2578

overcast
Overcast 66°F


Customer Service

 

Billing Options

Budget Billing

Columbia REA’s Budget Billing Program may be available to you upon request. To arrive at a fixed amount bill, we take the previous 12 months usage and amount billed for your account and calculate a monthly average payment. You then pay a fixed amount each month. Every three months we reevaluate your usage and adjust the monthly payment if necessary. If you want to sign up for the Budget Billing Program or would like more information please customerservice@columbiarea.com or call us at
509-382-2578.

Senior Citizen Discount

Some senior citizens may qualify for a rate discount from Columbia REA. Following is information about the discount and qualifying criteria that must be met in order to receive the discount.

Senior Citizen Energy Discount Amount

The amount of the monthly basic charge shall be credited to the billing account for the member household meeting all requirements. However, the minimum amount billed for the month is to be no less than the amount of the monthly basic charge.

Eligibility Requirements for Discount

  • Member must be a permanent full-time resident at the account receiving the discount. Member must provide proof of full-time residency by meeting the following requirements:
    1. Electric service must be provided under Columbia REA’s residential rate schedules.
    2. Member must receive monthly bill in his/her name
    3. Member must provide receipts from other monthly utility services, i.e. water, sewer, and garbage
  • CREA energy usage qualifying as a permanent full-time resident. A temporary absence visiting relatives or vacation shall not disqualify member. However, other residency for convalescent or supervised care may disqualify member; therefore, each member will be reviewed on an individual basis.
  • Member must be 65 years of age or older. Member must provide proof of age by submitting a copy of one of the following documents:
    1. Birth Certificate
    2. Driver’s License
    3. Social Security document showing birth date
  • Member’s family unit annual income from all sources, including all residents at the account, must be less than or equal to 150% of the current year U.S. Department of Health and Human Services Poverty Guidelines.
  • Member must apply for discount and furnish proof of income. The following information must be submitted to Columbia REA:
    1. Social Security year-end statements
    2. Year-end bank records
    3. Year-end retirement earnings statement
    4. W-2
    5. Federal Income Tax return

Annual Poverty Guidelines

Poverty guidelines for family units shall be updated annually and approved by the Columbia REA Board of Directors. Following are the poverty guidelines for 2008.


 
 
Size of Family Unit LIHEAP Poverty Level in the 48 Contiguous States 150% of Poverty Level Guidelines
1 $10,210 $15,315
2 13,690 20,535
3 17,170 25,755
4 20,650 30,975
5 24,130 36,195
6 27,610 41,415
Fore each additional person, add 3,480 5,220
 
 

 

Call For Locate
It could save your life!

Learn more...

Bill Paying Made Easy
Learn about our many payment options.

Learn more...

Home | About CREA | Customer Service | Programs & Services | Economic Development | Safety Matters
Keeping You Informed | Community Service | Contact Us | FAQ | Site Map | Privacy Policy